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From the monthly archives:

March 2009

Tenacity – More Than A Leadership Quality

by Lynn Dessert

Reading time: 4 – 6 minutes Tenacity, a leadership quality; probably least understood and underestimated. It is often abandoned when frustration or boredom sets in. According to the Merriam-Webster online dictionary, a definition of tenacious is: persistent in maintaining, adhering to, or seeking something valued or desired. It comes from the latin tenac – tenax [...]

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Your Indecison is a Decision

by Lynn Dessert

Reading time: 2 – 3 minutes It is a classic wimpy boss situation where a crisis is demanding you to make a decision. The employee is getting ready to revolt or walk off the job. The manager is under fire with his boss to cut costs. The salesperson is watching negotiations with the customer falter. [...]

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HBDI Gives Insight Into Stress Behavior During Tough Times

by Lynn Dessert
HBDI Sample Profile Result

Reading time: 2 – 4 minutes Companies are tightening the belt. Management is making tough decisions. Often, decisions they have never had to make over the last 10 years. Budgets are getting slashed, people are being laid off. Tunnel vision is the norm. Sounds kind of stressful to me. At some point, managers and companies [...]

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Boss Did Something Wrong – What Now?

by Lynn Dessert

Your boss just did something wrong. What do you do? Report them, ignore it, or talk to them? The answer may depend on a number of factors.
Severity
What the boss did or did not do may make the difference. If the action breaks the law or goes against a company policy (especially one where termination is a potential outcome), it is best not to approach the boss directly. In these situations, talk with an independent party – someone who is not directly affected by the incident. This may be

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When Being the Boss is Too Close to Home

by Lynn Dessert
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Reading time: 2 – 4 minutes Last week, I was called in to help with mediation in a home care situation. In this case, the caregivers are on the payroll of the family. It is an intense and emotional situation as the quality of service provided directly affects the quality of life of the person [...]

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Boss’s Relationship May Cloud Judgement

by Lynn Dessert
question mark

Reading time: 2 – 4 minutes Question: Recently, I went to the big boss about a problem in our group. I felt that someone was being treated unfairly by someone else. We have a lot of rules to follow in our organization. A new person, Jim, joins our team and he is given the rules [...]

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Do You Have The Right Mentor?

by Lynn Dessert
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Reading time: 2 – 4 minutes In 95% of the cases, if your boss is your mentor – you have the wrong person. Figure out if you have the right person as a mentor by answering the following questions: Is my contact on a regular periodic basis – at least quarterly? Has my mentor ever [...]

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Is Your Body Language Helping Your Executive Presence?

by Lynn Dessert
Forbes Magazine

Reading time: 2 – 2 minutes No matter if you are an employee, up and coming manager, sales person, or the boss, executive presence is often a critical component in being successful. The basic approach deals with dress and personal appearance. Move to a more complex evaluation, you’ll find yourself working on the more subtle [...]

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Philisophical Pondering on Conflict

by Lynn Dessert

Reading time: 2 – 2 minutes Have you ever thought about why conflict exists and where is the source? I often wonder if we have more conflict with people who are more similar or dissimilar to ourselves. If we take the more similar approach, the adage goes….you will attract others and conversely if you are [...]

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Boss’s Lack Of Feedback Hurts In Many Ways

by Lynn Dessert

Reading time: 2 – 3 minutes Today's boss has many challenges with their employees, especially given the current shaky economic environment. Let's face it ,they are scared and the employees are on pins and needles. I spoke with Karen yesterday who works in retail. Her company trimmed back the easy fat earlier this year, eliminating [...]

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Difficult Discussion: Body Odor At Work

by Lynn Dessert
question mark

Reading time: 2 – 3 minutes Question: There is a co-worker that just smells. I wonder when the last time they have taken a bath the body odor is so bad. I have told my boss about I do not like to work near her, but he has not done anything about it. We work [...]

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Day Dream Your Way to a Solution

by Lynn Dessert

Reading time: 2 – 3 minutes Challenging the norms of Corporate America can be a daunting task. How often have you been asked by your manager to creatively think about a problem, only to find your hands tied? Sometimes it is the company’s predefined process that gets in the way, or it just might be [...]

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