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March 2009

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Reading time: 2 – 4 minutes Question: Recently, I went to the big boss about a problem in our group. I felt that someone was being treated unfairly by someone else. We have a lot of rules to follow in our organization. A new person, Jim, joins our team and he is given the rules to read. A couple of days later, Jim asks for something from one of the supervisors which is not something he can get until after he gets out of probation. The boss, Lelah’s response is NO. The next thing I know, Lelah is trying to ...

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Reading time: 2 – 4 minutes In 95% of the cases, if your boss is your mentor – you have the wrong person. Figure out if you have the right person as a mentor by answering the following questions: Is my contact on a regular periodic basis – at least quarterly? Has my mentor ever suggested I consider moving positions or companies to further my career? Is guidance specific to me without any hidden agendas? Do I receive insights into the behaviors and politics behind what is being done or said? Are options considered with implications or is a single ...

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Reading time: 2 – 2 minutes No matter if you are an employee, up and coming manager, sales person, or the boss, executive presence is often a critical component in being successful. The basic approach deals with dress and personal appearance. Move to a more complex evaluation, you’ll find yourself working on the more subtle techniques of body language. For example, your body language may or may not be in alignment with the message you are trying to convey to your employees, customers or boss. In Forbes Magazine, Watch Your Body Language (March 16, 2009), Richard Newman shares some tips ...

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Reading time: 2 – 2 minutes Have you ever thought about why conflict exists and where is the source? I often wonder if we have more conflict with people who are more similar or dissimilar to ourselves. If we take the more similar approach, the adage goes….you will attract others and conversely if you are opposite to one another, you will repel each other. How does this play out in the work environment? Are teams more effective if we select people like us? Will we get done faster or more efficiently or produce a better outcome? Let’ consider the other  ...

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Reading time: 2 – 3 minutes Today’s boss has many challenges with their employees, especially given the current shaky economic environment. Let’s face it ,they are scared and the employees are on pins and needles. I spoke with Karen yesterday who works in retail. Her company trimmed back the easy fat earlier this year, eliminating all overtime. This affected her paycheck, but she was happy to still be working. A few days ago, her boss pulls her aside and says if there are some more cuts, it will probably be jobs this time, in the assistant manager ranks. There are ...

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