Author: Robert Whipple

Acting Like Adults

I am a big fan of documenting expected behaviors for a team. Reasons: 1) expectations are clearly stated, which improves performance and 2) it is easier to call out members who are not abiding by the rules. Every team should...

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10 Keys for Reducing Turnover

The problem of employee turnover is a conundrum for any organization. One would think that during times of high unemployment, the turnover rate in most organizations would be at an all-time low. The reality is far from that....

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Admitting Mistakes

One of the most powerful opportunities for any leader to build trust is to publicly admit mistakes. The source of that power is that it is so rare for leaders to stand up in front of a group and say something like this: “I...

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Leaders Need to Reduce Cliques

My business is built on helping organizations build higher levels of trust. One significant trust buster that is evident, even in the best organizations, is the presence of cliques. These informal groups continuously drain the...

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