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From the category archives:

Books

What customers want – and why you should never ask

by Michael Dalton
What customers want – and why you should never ask

Reading time: 5 – 8 minutes Most companies have more new product ideas than they have people to pursue them, but half still struggle with new products that under perform in the market. So how can you identify the most important new product ideas – the ones that customers want and will buy? How do [...]

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One author’s journey to write a book

by Lynn Dessert

Reading time: 8 – 13 minutes I met him several years ago when he was a client of mine. When he left the corporate world to start his own business, he called me up and asked for some advice and support. Today, Mike Dalton is a successful consultant who just wrote his first book – [...]

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When selling your new idea is your constraint

by Michael Dalton

Reading time: 3 – 4 minutes In a recent Fast Company article and video on Open Forum, Dan & Chip Heath, co-authors of Made to Stick, look at how to explain new ideas – what your innovation is and what it does. If ideas aren’t readily accepted, they can die quickly, and there’s often a lot [...]

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Is Your Troubled Family At Work?

by Lynn Dessert

Reading time: 4 – 6 minutes Does your childhood behavior ever come back to haunt you? Do you find yourself playing out some of those same patterns in the workplace? I ran across this article on Time.com, Why Your Co-Workers Act Like Children which may help to explain how stress behavior in the workplace is [...]

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Tenacity – More Than A Leadership Quality

by Lynn Dessert

Reading time: 4 – 6 minutes Tenacity, a leadership quality; probably least understood and underestimated. It is often abandoned when frustration or boredom sets in. According to the Merriam-Webster online dictionary, a definition of tenacious is: persistent in maintaining, adhering to, or seeking something valued or desired. It comes from the latin tenac – tenax [...]

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Is it Time To Break The Rules?

by Lynn Dessert
First Break All The Rules

Reading time: 2 – 3 minutes Conservatism is getting the upper hand, and to be frank, it scares me. When things get tough, people take less risk. They look for the rules to follow and figure if they keep their head down, the next lay off might just miss them. Companies slash budgets, employee raises [...]

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Not Making Eye Contact….Do I Respect You?

by Lynn Dessert

Reading time: 4 – 6 minutes It is hard to believe that in today’s global world there are leaders who neglect to take in account cultural differences in the workplace. Take this example. The leader walks down the hall and begins to assess employees; basing it on if they have eye contact with him. There [...]

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