Getting Ahead in your Career

Getting ahead in your career takes work – that’s the secret. You can’t coast your way to success. Your focus varies throughout your life or career. Career growth depends on the intensity and commitment you have to your personal and professional development.

The types of development experiences you engage in influence your personal and professional growth.

Intensity of Career Development

Intensity of Career Development

For our purposes, think of personal and professional development being assessed at three intensity anchor points:

  • Passive
  • Active
  • Transformative

Passive experiences require little action on your part and the rate of development acceleration is low.

Development through action requires demonstration of experience, skill and knowledge through specific assignments.

Transformative development promotes or tests skill and knowledge application in unfamiliar assignments or situations.

As you may surmise, the higher the level of intensity, your development is more impactful.

It can be difficult to pinpoint where specific experiences fall on the continuum. Factors such as timing, personal tolerances and receptivity impact individual development.

Take a moment and think about the experiences that made an impact in your career. Write them down. Where would you place those experiences along the continuum? Think about these questions if you are getting stuck:

  • What experiences were pivotal – where you had the Ah-Ha moment?
  • List the experiences did that represented smaller directional steps in your career.
  • What assignments stretched your capabilities? Why did they stretch you?
  • Have you volunteered for new assignments or jobs?
  • Have you changed careers or employers by choice?
  • Did you have significant increase in responsibilities within your current role?
  • Do you invest in educational development through local colleges, certification or training programs?
  • How do you view life learning experiences? Are you traveling to new places to experience new cultures and customs?
  • Have you relocated within your company or to another new company where you knew no one?
  • What was the toughest project or assignment you were given – why was it so difficult?
  • Have you ever failed?

Now that you have your list of experiences, are you happy with how your career is progressing? If not, think about what you can do to change it. Having a good career takes work.

Applying for a new job? What do you tell your manager?

Should I approach my manager if I have applied for another job? It is a question that you may face sometime in your career. There is no one right answer. Let’s discuss what you should be thinking about before telling your manager that you want to transfer to another part of the company or you want to change companies.

The New Position is inside your Company

If the new position you want is within your current company, then talking to your boss may be a good decision. However, there are organizational cultures where initiating career movement is not welcome. Here’s an example:

A few years ago, a career coaching client came to me because he wanted to make move from the Engineering organization into a business role. When he approached his manager about supporting his career change, the manager could not believe he wanted to leave the Engineering organization! The engineer languished in the department for a few years until he was finally able to make the career move. If his manager was supportive, the career move would have been much quicker.

There are managers who support upward mobility within an organization or company. The conversation you have is just as important and should be carefully thought through before you approach them.

Many companies have formal Human Resources policies about inter-company moves. Review what the proper procedure is in your organization. Let’s say your company has a job posting system where employees are free to apply to internal jobs. In this case, you will want to discuss your career goals with your manager and ask for their support in the process. The reason I suggest this approach is that your manager may be informed by Human Resources about your application activity and it is better that they hear it from you first.

Applying to a Position outside your Company

Perhaps your boss is blocking your promotion or you believe there are no other career opportunities in your current organization. When you want to leave a company for a new position, carefully consider if you should discuss it with your manager. As soon as you tip your manager off that you may leave, expect your manager will treat you differently.

Managers reward company loyalty and when you are actively looking for a new job, they will question your loyalty. Your manager will tell their boss that you are actively searching for a new job and that’s when your credibility and power in the organization deteriorates.

If you think your boss is one of those rare managers who will not treat you differently, it’s time to reflect on why you believe their loyalty is with you and not the company.  There are managers – albeit very few – that have your interests at heart more than the company’s.

“I need my Manager’s Reference” is not a Good Reason

Are you thinking you need to talk to your manager because you think you need a reference? Most companies who try to recruit you from another company realize that asking for a reference within your current organization is not practical. Think of other people who can serve as a reference that have left the company and do not put your current employment situation at risk.

In general, I don’t recommend you talk to your manager about leaving until you have a job offer when you are leaving your organization.

Why Executive Coaching has Better ROI than Traditional Training

This article will discuss why executive coaching is a better alternative to traditional training for executive and organizational development. It may be challenging for senior leadership to support executive coaching because organizations focus on the cost of the professional development instead of the return on investment (ROI).

As organizations look for ways to cut costs, they turn to online or large traditional classroom training which can be effective in specific situations. Typically, traditional training methodologies are effective when imparting hard skill development.

Why does traditional training not work well? Professionals and executives develop personal skills, abilities and competencies through active development vs. passive training methodologies. Active professional and executive development is a core ingredient in executive coaching.

By design, executive coaching provides action learning through discussion, interactive exercises and role-playing. Targeted homework encourages discovery, new approaches and reinforces learning objectives. Through regular meetings, the professional or executive is able to formulate their unique approach and modify their decision-making, problem-solving and interpersonal communication styles.

Many of the challenges that professionals or executives face are personally embarrassing to reveal to their organization, peers or boss. They may fear reprisal so working with an external executive coach is a smart alternative. By working together, the professional or executive is able examine their behaviors, skills and competencies without judgment. Through expert questioning the executive coaching process encourages deeper introspection, self-evaluation and commitment to change.

Think about traditional training methodologies, how effective would this approach be? Would professionals or executives be forthcoming about their shortcomings to a large group? Does the group process encourage action plans? What would be the incentive to follow through? Generally, once the course is over employees revert back to their comfort zone and operate the way they were doing it before the training session.

Here’s my experience – organizations see positive ROI when executives change their behavior. An executive’s success is not dependent on acquiring skills or knowledge that helped them get to their position but on their ability to manage people, people, systems, communities, and customers. When executives make changes on how they execute, ROI permeates throughout the organization.

Performance Reviews: Average Scores for Everyone

Question: Last summer, I got a job in the service industry working as a shift coach in a 24 hour operation. It was a new business and after my first training, I was put on graveyard shift. Management knows that I want to work either days or nights. I am a team player so I helped out while they were hiring new coaches and that they would move me to a better shift. They said I will make the move in March.

I recently got my results an evaluation from the people I supervise and I was blown away. They scored me very high and my manager told me that is one of the highest scores he has ever seen for a shift coach.

My manager recently gave me my six month performance review. He told me and the other coaches that everyone was getting an average performance score. Part of me says be a team player, the other part of me says, is this really fair? – Donna in Ohio

Answer:

To be honest, no it is not fair. Managers are paid to evaluate their employees and give candid and constructive feedback. Not every employee is going to be average and it sounds like your manager was taking the easy way out.

You’ve received a stellar evaluation from the people who work for you and yet your manager fails to take that in consideration despite acknowledging it.

Employees do not have to be perfect to receive an above average score. There will be things you have to work on to become better at being a coach.

Your manager should be comparing your contribution to the other coach’s contributions and decide who is above and below average otherwise the above average coaches will begin to distrust his judgment.  The message the non-performers receive is that they don’t have to improve or work hard to get by.

The tough part is how to discuss your opinion with your manager without causing a problem for yourself. In some organizations, you won’t be able to do it because the culture does not support open communication (so perhaps this article lands on their desk!). Let’s suppose your manager is open to discussing their decision. Here are two articles that might be helpful:

An assertive approach would be initiating a self-review of performance and meet with your manager to discuss it. You can outline why you believe your rating is above average. meet with your manager to discuss it. You can outline why you believe your rating is above average. You can ask that yourself evaluation be included in your employment documents.

In this approach, your manager may tell you where he agrees and disagrees with your self-evaluation. That’s a great starting point. You can now ask and define what it will take to move your rating from average to above average. Follow up the meeting with an email outlining what was discussed and communicated.

Or you can play the wait and see game for the yearly review to see how your manager handles rating his employees. If the manager says everyone is once again getting an average review, then it’s time to have a discussion with Human Resources about the performance review and ratings systems.

How to Transition into the Manager Role

At some point in your career, you may be offered a promotion – and while it is exciting that your employer recognizes your potential, the fear of managing your peers or friends is a bit daunting. Transitioning into a new role may be met with jealousy or resistance from your peers. How do you handle transitioning into your new role gracefully and successfully?

There are no hard and fast rules about how to transition into your new role because the relationship dynamics is different in every situation. Here are some of the questions to ask:

How are you viewed today by your peers?

The relationship you have today with your peers is a starting point. If you are viewed positively by your peers, you have a great start. Your transition will be more difficult if your peers are jealous of you or do not like you. Liking you is not the same as respecting you.

How do you think your peers will view your promotion?

The attitude your peers take about your promotion will give you clues about whether they believe you deserved it. If your peers are less supportive of your new promotion, they may not believe you deserved the promotion or they believed they deserved the promotion more than you.

If you peers are supportive, then they believed you were the right person for the promotion! Your challenge is to continue that support while transitioning into the new role.

Is there a right way to transition into a new role?

The way you handle your promotion is evident. There are three reactions you may see with your peers:

  1. Alienation
  2. Support
  3. Ambivalence

It is better to transition into the role slowly – building confidence with them as their new manager. Avoid a sudden display of power or control, instead work on building trust.

Are you able to command respect at work?

If you don’t have respect dialed in before the promotion, it is unlikely that you will gain it afterwards without making some significant changes in how you work with your new team.

Generational differences in the workforce affect how respect is gained as a manager. For some employees, respect is positional, for others – respect is earned through actions or by demonstrating competencies.

What kind of conversations do you have with your new team?

One of the best ways to build trust and support with your new team is communicate with them. Be honest with them about the challenges you might face during the transition. They don’t expect you to know everything. If you let them think you already have all the answers, they will respond by testing you.

When you are open to feedback about what is working or not working during the transition, you have a built-in barometer about how things are doing and what your team is thinking. Be open-minded and adopt some of their suggestions. As you continue to build trust, you lay the ground work for a great manager – employee relationship.

Nine Ways to Improve Career Advancement while Working

Career advancement doesn’t happen overnight for most of us. There are the few exceptions where someone rises inside an organization so quickly that your head spins.

For most of us, career advancement takes thoughtful planning and execution of specific doable items. Your career trajectory is dependent on a number of factors, such as:

  • Your connectivity and relationships
  • Other people’s perceptions of you

Here is a list of nine things you can do now to move your career forward. Many of the suggestions require a long-term commitment to realize gains, but it can be accomplished with a consistent moderate effort.

  1. Start connecting with people today outside your organization. I can’t emphasize this point enough. When I talk to people about their level of networking activities, the overwhelming response is that they don’t network enough or that they do not need to network because they have a job. Networking is not about finding a job; it is a skill that helps you advance your career. Develop a list of meetings, conferences or special interest groups where you would like to focus your networking activities. Don’t plan on doing all of them, commit to attending one event a month and increase your activity if it makes sense.
  2. Find a way to stay in contact with people you network with. Utilize a professional networking site such as LinkedIn is a good way to do that because if someone leaves their employer, there is a good chance they will update their profile or status. The main reason people do not use LinkedIn is because they think it will take a lot of time. Limit yourself to 10-15 minutes a week and you’ll be surprised how quickly your network will grow.
  3. Develop a check list of people to develop relationships with inside your organization. Include people who are outside of your discipline or group and your boss’s peers. Schedule meetings over the next several months. Be prepared with a list of questions that demonstrates your interest in their initiatives.
  4. Request a meeting with your boss’s boss to discuss your career aspirations or to ask advice on how to prepare for future opportunities. Let your boss know in advance that you would like to set up this meeting. You want their support.
  5. Join a team or project that helps you develop a skill you need for future career advancement. It is better to learn from others instead of trying to go solo.
  6. Offer to mentor someone in the organization that is not direct report. Organizations ask role models to be mentors. This is subtle way to establish credibility and confirm your career worthiness inside an organization.
  7. Think about education. Many employers offer to reimburse tuition for coursework taken relevant to your job.  If you have the fortitude to get an advanced degree, go for it. Don’t overlook the certificate programs associated with many of the disciplines, especially in areas of new technology or practices.
  8. Create your own career plan. Think about what you want to be when you grow up – in 10, 15, 20 or 30 years. Dream about your future. Without a dream, you can’t make a plan.
  9. Do something for fun that stretches you personally. Take a dance class, learn to woodwork, travel to a new place, start new hobby or practice an instrument you played as a kid. Versatility is a desirable career trait.

Share your favorite career advancement secret that has helped your career.

Strengths, Skills, Intersections, Sweet Spots and Success

Today, I want to share a story because I met this person a few days after my workshop: Leading with your Strengths. It is a great example of how you can apply your strengths and skills to find your intersection or sweet spot in a job search process.

Sitting across from me is an accomplished man. He feels beaten down, having heard he was a finalist in not one, but two jobs that he lost out to his competition. It is quite clear that the spark and enthusiasm he needed for our networking meeting was on low flame.

During our conversation he apologized for his lack luster mood.  It was one of those days – the thought of going through the motions of yet another networking meeting probably felt more like work than fun.

Fortunately for him, I was not a recruiter or potential hiring company, but a career coach who understands the roller-coaster ride that job hunters face every day. It is time to ask him about his background and let him talk.

Prior to the meeting, I had looked on LinkedIn and noticed he was a couple of courses away from obtaining a Master’s Degree in Organizational Development. I was curious about his choice of study, especially coming from a traditionally technical career.

The excitement in his voice comes alive when shares a highlight in his career as an operations manager – especially at one company.  In partnership with colleagues, he developed a team based operations group whose performance soared because they were specific roles and responsibilities. Each team member had an area of specialty and understood how they contributed to producing a quality product.

Soon, there was little doubt that he was passionate about organizing and managing people. This focus differentiates him from other operations manager candidates who are more technical and lack people skills.

The question is: Is he leveraging his strength or differentiation to his advantage?

The answer was: NO.

When you try to compete against everyone on their terms, you’ll lose more than win – especially if you are different. You have to change the rules or playing field to win.

The greatest advantage you have is finding the intersection between two sets of skills or strengths and using that uniqueness to your advantage in any interview or job situation.

Think of the intersection for two skills or strengths as your sweet spot. It might mean you have fewer opportunities to pursue, but it means the ones that you do pursue are a better fit.

Finding your sweet spot is a challenge because you may be blind to what your strength or differentiation is.

For example, you may use your strength or skill so regularly that you think it doesn’t stand out but to others it does. Another example is your strength is something you used in the past and have not been able to use recently so your strength becomes dormant.  Your strength is still there; it just needs a jump-start. Finally, sometimes your strengths come from areas that are unobvious or overlooked.

There were companies where the operations manager worked and did not stay because of differences with the owners or company culture. Not all operations manager roles are created from the same template and the strengths required inside companies could vary widely.

Once you know your strength or skill intersection/sweet spot, develop a focused plan and you will increase your job-hunting efficiency. Getting interviews with the right companies is better than getting interviews with every company.