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From the category archives:

Communication

How, when and why to have performance and career discussions with your boss

by Lynn Dessert

Reading time: 3 – 5 minutes Are you comfortable having a discussion with your boss about your performance and career goals? If not, it does not necessarily mean you have a poor relationship with your boss, it could also be that you are shy or awkward talking about yourself. With a little bit of preparation, [...]

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Anger – Demon or Opportunity?

by Beth Sears

Reading time: 3 – 4 minutes Most people understand that anger can become destructive when people choose to act out in a manner which is violent. The fact that anger and violence are both often present in a situation does not automatically mean that the presence of one means the presence of the other. Anger [...]

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30 Ways to Build Trust

by Lynn Dessert

Reading time: 3 – 4 minutes Building trust takes time. We have all heard that statement before, if we break it down, what we are really saying is: How is trust built? Can trust be built more quickly? Building and Time When we understand how each of these words impact trust, it is possible to [...]

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Hostile work environments: Run, don’t walk to HR or the CEO

by Lynn Dessert

Reading time: 3 – 5 minutes Question: The CFO in our company is constantly telling me and the other women in the office to treat like he is treated at home. I find this appalling. He is so disrespectful to us and to his family. Some of the women laugh it off when he says [...]

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What does “start researching my options” mean?

by Lynn Dessert

Reading time: 3 – 4 minutes Question: I have been with the same company for 15 years. I have always gotten good performance reviews and get promoted about every 5 years. Our company has been experiencing some cutbacks but not as much as other companies in the area. The other day, I was in my [...]

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Tips for successful telephone interviews

by Lynn Dessert

Reading time: 5 – 8 minutes A growing number of employers are using telephone interviews as the first point of contact with potential candidates, especially in the current over saturated market of available talent. Companies receive more than 75 resumes on average for an opening according to CareerBuilder.com’s survey last year. They have to do [...]

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Praise and Narcissism: Managing it with Gen Y-ers at Work

by Lynn Dessert

Reading time: 4 – 7 minutes Do you find yourself wondering how to be a good leader with the Generation Y workforce? Are the generational differences getting in the way of communicating with one another? If you are experiencing frustration, you can bet they are too! The discussion of praise came up the other day [...]

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Balancing commitments with real life

by Lynn Dessert

Reading time: 3 – 4 minutes It is easy to jump to conclusions when you do not know people. We do it every day at work or in our personal relationships. We think we have an agreement with someone and then for some reason they seem to be slacking or not keeping up with what [...]

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Let Them Know You Care

by Beth Sears

Reading time: 3 – 4 minutes Employee recognition is not just a nice thing to do for people, it is important for the success of your organization. According to the University of Washington, “Many studies on the work place have shown that being recognized for achievements, knowing that one’s contributions matter to the organization, and [...]

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Admitting Mistakes

by Robert Whipple

Reading time: 3 – 5 minutes One of the most powerful opportunities for any leader to build trust is to publicly admit mistakes. The source of that power is that it is so rare for leaders to stand up in front of a group and say something like this: “I called you here today to [...]

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Nine ways to be more effective in your written communications

by Lynn Dessert

Reading time: 4 – 6 minutes Do you wonder why people decide to join a professional organization or leave one? One group I belong to is having an ensuing battle over a topic in yahoo groups. Someone says they want to leave because they are not getting what they want out of the organization. It [...]

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“Avoid Nuclear Reactions!”

by Beth Sears
Communicate! by Verderber

Reading time: 2 – 4 minutes Has anyone ever asked to borrow something that you did not want to lend, but you agreed to it anyway without saying anything? Or, has someone asked you to do something and you blew up at them without ever even discussing it? These reactions can cause a breakdown in [...]

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Part 2: Examples of how to and how not to grow your professional network

by Lynn Dessert

Reading time: 6 – 10 minutes The way you approach someone on LinkedIn can mean the difference between making a connection and possibly getting an “I Don’t Know this user” (IDK) strike against you. Trust me; you do not want the latter. Patrick tells you why better than I can. I have only given out [...]

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