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From the category archives:

Communication

Part 1: Does your networking approach give you the best pay back?

by Lynn Dessert

Reading time: 4 – 6 minutes What is your hit rate for connecting with people on LinkedIn? Are you making quality connections for your business and professional life? If not, maybe it has something to do with how you are approaching people to be in your inner circle. When LinkedIn initially became the go to [...]

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The list of assessments

by Lynn Dessert

Reading time: 2 – 4 minutes If you have taken an assessment, this is for you. You may have taken any of the following assessments: Myers-Briggs (MBTI), Strengthfinders, Herrmann Brain Dominance Instrument (HBDI), DISC, Hogan, FIRO-B, Thomas-Killman Conflict Mode, Strong Interest Inventory…the list goes on. This is a call for all owners, administrators and participants [...]

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The three elements of branding – simple, yet complex

by Lynn Dessert

Reading time: 3 – 5 minutes Personal or business branding awareness is an essential piece to communicating effectively to others – that includes your customer, client and employees. If your message is off or misunderstood, it can take a lot of time, money and repositioning to reconnect with your target audience. At our RPCN speaker’s [...]

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What is and how to deal with passive conflict

by Lynn Dessert

Reading time: 4 – 6 minutes Conflict. We all know it when we see it and often struggle to deal with it effectively. I often wonder why executives seem to have more difficulty with it. Is it because they are so visible and employees watch their every move or is it something else? Last night [...]

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10 Commandments to Reduce Gossip

by Robert Whipple

Reading time: 2 – 3 minutes I was having a discussion in one of my leadership classes today about how we sometimes talk about people behind their backs. There is damage done to relationships when individuals gossip about a third party who is not present. Here are some guidelines we can consider to change our [...]

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“I hear you” is Profitable

by Beth Sears

Reading time: 3 – 4 minutes A consultant approaches a CEO and suggests, “If you improve your employees’ as well as your ability to listen, you will profoundly impact your bottom line.” Can you hear the response? “They just need to do as they are told,” or “We just invested in the best equipment money [...]

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What is the best method of communicating with your unavailable boss?

by Lynn Dessert

Reading time: 4 – 7 minutes “When is it appropriate to handle issues by e-mail versus in person? Some people are very busy and don’t have time to sit and talk.” This is a follow up question from a reader on this recent post. I wrote back to ask some questions about whether or not [...]

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How to have a difficult conversation with someone

by Lynn Dessert

Reading time: 2 – 4 minutes “So you are saying even being direct was not getting through to this assistant. I think asking them what they think, and if they heard what the problem is can make sure the other person heard this issue” is a follow-up comment by the reader who prompted this blog [...]

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Finesse can get in the way of effective communication

by Lynn Dessert

Reading time: 12 – 19 minutes “I am usually very honest and tell it like it is at work. Honesty is the best policy. However, you have to have a certain finesse when letting someone know they need to improve on their skills”, was a recent comment received by email on Why Being Real is [...]

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Why connecting with others works…in more than one way

by Lynn Dessert

Reading time: 2 – 4 minutes The great thing about sending a holiday message to clients, colleagues, friends and family is hearing something back from them. It keeps you connected and is a sign you may have made a difference in their lives. I want to share an update I received from someone who asked [...]

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How Well Do You Detect a Liar?

by Lynn Dessert

Reading time: 2 – 4 minutes What do you do if you think someone is not being truthful with you? Do you decide if someone is lying by your gut or intuition? Alternatively, are you someone who wants to investigate the facts because of what someone has said? If you are a fact finder, you [...]

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You Can’t Talk Your Way OUT!

by Beth Sears

Reading time: 2 – 4 minutes Communication is the thread that holds relationships and organizations together, yet there are times when communication alone cannot resolve an issue. Have you ever acted in a manner that you later regretted or that caused a problem? You look at the issue at a later date and wished you [...]

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Nine Ways to Deal Effectively with Human Resources

by Lynn Dessert

Reading time: 6 – 9 minutes You are facing a major problem at work. It might be a conflict with your boss or a co-worker. You may have witnessed something unethical or you may have a wimpy boss and cannot figure out what to do about it. Whom do you turn to? On a recent [...]

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