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From the category archives:

Great Boss Traits

Twenty Ways to Recognize Your Employees

by Lynn Dessert

Reading time: 4 – 6 minutes It seems so simple. Recognize people and results happen. Think about Pavlov's Theory of classical conditioning. Some of you may think I am going to the dogs, however, the behavioral point of view continues to play out every day. Our environment plays an important part in how we learn. [...]

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Norman Schwartzkopf’s 14 Rules on Leadership

by Lynn Dessert

Reading time: 4 – 6 minutes Several years ago I attended a conference where General H. Norman Schwarzkopf was the key note speaker. It is not often that I am impressed or mesmerized by someone's message. This time it was different. It did not matter that he was talking about his experience in the military. [...]

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Organizational Flexibility

by Robert Whipple

Reading time: 2 – 4 minutes Do not view the organization as a static monolith that is the end-all of efficiency for your situation. Bend the structure to meet current situations. If you have an environment of trust and a well-internalized plan, you can shift things around easily. That is a huge advantage over organizations [...]

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13 Great Truths about Leadership

by Robert Whipple

Reading time: 1 – 2 minutes Much has been written about the characteristics of great leaders. I have found 13 characteristics that hold true for the great leaders I have known. There are other ingredients to excellent leadership, but if you have all 13 of these characteristics, you are probably one of the elite leaders. [...]

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Six Great Myths about Leadership

by Robert Whipple

Reading time: 1 – 2 minutes Leadership stereotypes are numerous in our society. You can see them every day on the cartoon pages of your local newspaper. People cut out their favorite “skewer the boss” strips and hang them on the wall at work. They send emails with jokes poking fun at inept leaders. If [...]

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Ten Hallmarks of High Trust Organizations

by Robert Whipple

Reading time: 5 – 8 minutes The advantages of working in a high trust environment are evident to everyone from the CEO to the shop floor, from suppliers to customers, and even the competition. Building and maintaining trust within any organization pays off with many benefits. Unfortunately, very few organizations have been able to create [...]

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Internal Candidates Can Excel in Company High Potential Programs

by Lynn Dessert

Reading time: 3 – 5 minutes The pivotal point in my career was over 20 years ago in 1987. I went to work for a new company and I made a change from operations management to human resources. The road in operations was very difficult – but that’s another story. While in retail operations, my [...]

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Innovation Lessons from Childhood

by Michael Dalton

Reading time: 4 – 7 minutes Did you learn all you really need to know about innovation in kindergarten? Funny thing, but as we grow-up and get “smarter”, we tend to make things more complicated than they need to be, and innovation is no exception. Innovation is complex enough to begin with; so let’s look [...]

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Giving Up Control Is How You Grow

by Lynn Dessert
Pierre Making Crepes

Reading time: 3 – 4 minutes Tightly held secrets can be deal killers, or provide opportunities to grow competitively. Pierre Héroux was running a large financial group in a fortune 1000 company. He left the company to start his own restaurant business in 2003, Simply Crêpes. As one might expect from the restaurant name, the [...]

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Pull Through Training: Maximizing Your Investment Dollars

by Lynn Dessert
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Reading time: 2 – 4 minutes Tightening the belt on training may not be a company’s best option to reversing a sales slump. Changes in how the market reacts to your product and services can throw your employees off their game. It may be time to fine tune the employee’s skills, behaviors, confidence; or it [...]

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Being A Good Boss Sometimes Means Being Vulnerable

by Lynn Dessert

Reading time: 2 – 4 minutes Vulnerability is a state most managers work hard to avoid. They believe it is a weakness. It can also be seen as a strength. You’ve climbed your way to the top of the organization through hard work, building relationships and maybe a bit of luck. Your group or team [...]

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Tenacity – More Than A Leadership Quality

by Lynn Dessert

Reading time: 4 – 6 minutes Tenacity, a leadership quality; probably least understood and underestimated. It is often abandoned when frustration or boredom sets in. According to the Merriam-Webster online dictionary, a definition of tenacious is: persistent in maintaining, adhering to, or seeking something valued or desired. It comes from the latin tenac – tenax [...]

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Santa’s Leadership Secrets

by Lynn Dessert
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Reading time: 2 – 3 minutes Being the boss can be overwhelming at times. The Leadership Secrets of Santa Claus, is a timely reminder of great management practices, Here are some excerpts from The Walk and Talk Company. The sign in Santa’s workshop says “So Many Toys, So Little Time”. Here are some of his [...]

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