From the category archives:

Relationship Management

Reputation: What is it and why it is important to manage it

by Lynn Dessert

How well do you know what your reputation is with your co-workers or customers? If you had to describe yourself in one word, what would it be – not many words, just one. Write it down. I know it is hard. We do not like to think of ourselves as one-dimensional.
Why is it so important?
So [...]

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Is your team dysfunctional?

by Lynn Dessert

True story. A CEO of a company shares with his VP of Marketing that he has a new logo for the company. In addition to the new identity, he is ready to share the vision and mission statement with the organization. It sounds like this might be a progressive CEO. Wait – there is more [...]

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How important is it to set social boundaries with employees?

by Lynn Dessert

Question: I visited your website and have a question for you. Is it appropriate for a married male doctor who is the employer of a much younger, single female doctor, to engage in non-work related athletic activities with her and have cell phone/text contact on weekends, nights, etc.?
My husband is a partner in a successful practice, and they hired a [...]

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Trust is the glue to connecting

by Lynn Dessert
The Trusted Advisor

How do you know when you should trust someone who wants to do business with you? It could be a colleague, client, vendor, or consultant. You may be looking for their assistance or you want to help them. It could backfire. We have all had one of those experiences. I just got out of one.
If [...]

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What it means when someone hurts you

by Lynn Dessert

Emotional hurt. “I never understood how some people can be so hurtful to the ones they were closest to,” is a comment I read recently.
It really does not matter if the person hurting you is at work or outside of work. The dynamics are the same.
The truth is if you feel hurt by someone, it [...]

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What is the best method of communicating with your unavailable boss?

by Lynn Dessert

“When is it appropriate to handle issues by e-mail versus in person? Some people are very busy and don’t have time to sit and talk.” This is a follow up question from a reader on this recent post.
I wrote back to ask some questions about whether or not they were the boss or subordinate, here [...]

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To Socialize or Not

by Robert Whipple

I am often asked by students if it is a good or bad idea for a leader to socialize with subordinates outside of work. There are a lot of tradeoffs, and this is a complex question. I break down the variables in this article.
It is often a quandary for leaders to know whether to socialize [...]

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Finesse can get in the way of effective communication

by Lynn Dessert

“I am usually very honest and tell it like it is at work. Honesty is the best policy. However, you have to have a certain finesse when letting someone know they need to improve on their skills”, was a recent comment received by email on Why Being Real is so Difficult.
The point she is making [...]

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Why being real is so difficult

by Lynn Dessert

I have decided what my New Year’s resolution is this year. I do not usually make one, nor is it in my nature to broadcast it. This year is different.
My resolution is to be real.
Some of you may think that being real is so easy to do, that I am taking the easy way out. [...]

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How Well Do You Detect a Liar?

by Lynn Dessert

What do you do if you think someone is not being truthful with you? Do you decide if someone is lying by your gut or intuition? Alternatively, are you someone who wants to investigate the facts because of what someone has said?
If you are a fact finder, you probably will try to go back to [...]

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Resumes Don’t Get You the Job

by Lynn Dessert

If you think the reason you have not found a job is you have a crappy resume, think again.
OK…I will concede. If your resume does not convey what you have accomplished in a clear and concise way, you are at a disadvantage. The fact is people with lousy resumes get jobs, because they have great [...]

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12 Simple Rules for Personal Success

by Robert Whipple

Several years ago I generated a list of my own personal rules for success. It was originally 10 items which I called “Whipple’s 10 Commandments for success.” I later added a couple more to make it an even dozen.
I recommend all individuals think through what successful behaviors would mean to them and generate a list. [...]

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I Could Have Had a V8!

by Sue Schnorr

I consider myself a pretty savvy networker. Yet, I admit that I don’t have all the answers! I continue to learn and learn and learn …
That’s the good news.
The bad news is that I overlooked an important vehicle for new business development. You might be able to utilize this tip for your job search or [...]

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