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From the category archives:

Trust

30 Ways to Build Trust

by Lynn Dessert

Reading time: 3 – 4 minutes Building trust takes time. We have all heard that statement before, if we break it down, what we are really saying is: How is trust built? Can trust be built more quickly? Building and Time When we understand how each of these words impact trust, it is possible to [...]

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Two things set successful consultants and entrepreneurs apart

by Lynn Dessert
SWOT Analysis

Reading time: 5 – 8 minutes The excitement of being an entrepreneur…and the self-doubt of can I do it. It is easy to second guess ourselves. It takes more than an idea. Today, Bob Lurz and I were at RochesterWorks to present “what it means to be a consultant” and to let the group know [...]

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Admitting Mistakes

by Robert Whipple

Reading time: 3 – 5 minutes One of the most powerful opportunities for any leader to build trust is to publicly admit mistakes. The source of that power is that it is so rare for leaders to stand up in front of a group and say something like this: “I called you here today to [...]

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You may think it is personal – and it is probably not

by Lynn Dessert

Reading time: 3 – 4 minutes Those darn feelings seem to get in the way at the worst times. I will bet you can think of several situations where you thought someone was neglecting or ignoring you. Perhaps they did something that upset you. The question to ask yourself, were they really doing it to [...]

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Leaders Need to Reduce Cliques

by Robert Whipple

Reading time: 5 – 8 minutes My business is built on helping organizations build higher levels of trust. One significant trust buster that is evident, even in the best organizations, is the presence of cliques. These informal groups continuously drain the trust from the larger organization by fostering a culture of exclusivity. Since joining together [...]

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“Now You See Them…Now You Don’t”

by Beth Sears

Reading time: 2 – 4 minutes Retaining talented workers has a direct impact on your bottom line, but the impact of employee turnover goes far beyond the replacement costs. Many employees are planning to leave their current job as soon as the economy begins to recover as indicated by Right Management who found, “Employee turnover [...]

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10 Commandments to Reduce Gossip

by Robert Whipple

Reading time: 2 – 3 minutes I was having a discussion in one of my leadership classes today about how we sometimes talk about people behind their backs. There is damage done to relationships when individuals gossip about a third party who is not present. Here are some guidelines we can consider to change our [...]

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Is your team dysfunctional?

by Lynn Dessert

Reading time: 3 – 5 minutes True story. A CEO of a company shares with his VP of Marketing that he has a new logo for the company. In addition to the new identity, he is ready to share the vision and mission statement with the organization. It sounds like this might be a progressive [...]

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Trust is the glue to connecting

by Lynn Dessert
The Trusted Advisor

Reading time: 4 – 6 minutes How do you know when you should trust someone who wants to do business with you? It could be a colleague, client, vendor, or consultant. You may be looking for their assistance or you want to help them. It could backfire. We have all had one of those experiences. [...]

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Organizational Flexibility

by Robert Whipple

Reading time: 2 – 4 minutes Do not view the organization as a static monolith that is the end-all of efficiency for your situation. Bend the structure to meet current situations. If you have an environment of trust and a well-internalized plan, you can shift things around easily. That is a huge advantage over organizations [...]

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You Can’t Talk Your Way OUT!

by Beth Sears

Reading time: 2 – 4 minutes Communication is the thread that holds relationships and organizations together, yet there are times when communication alone cannot resolve an issue. Have you ever acted in a manner that you later regretted or that caused a problem? You look at the issue at a later date and wished you [...]

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Four Relationships to Avoid in the Real World

by Lynn Dessert

Reading time: 4 – 7 minutes If you took a poll of your employees or outside vendors, would they place a high degree of trust and satisfaction in their relationship with you? How would you rate the relationship you have with them? Are agreements fair and does each person keep their commitments? The Vendor Client [...]

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9 Tips to improve TRUST in Virtual Teams

by Robert Whipple

Reading time: 6 – 10 minutes The Following Article was written jointly by Robert Whipple of Leadergrow Inc. and Nancy Settle-Murphy of Guided insights. Today’s astonishing economic situation affects virtually every working individual around the globe. As organizations are forced to make drastic cuts and other difficult changes to remain viable, the need for competent, [...]

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