From the category archives:

Trust

Is your team dysfunctional?

by Lynn Dessert

True story. A CEO of a company shares with his VP of Marketing that he has a new logo for the company. In addition to the new identity, he is ready to share the vision and mission statement with the organization. It sounds like this might be a progressive CEO. Wait – there is more [...]

0 comments Read the full article →

Trust is the glue to connecting

by Lynn Dessert
The Trusted Advisor

How do you know when you should trust someone who wants to do business with you? It could be a colleague, client, vendor, or consultant. You may be looking for their assistance or you want to help them. It could backfire. We have all had one of those experiences. I just got out of one.
If [...]

2 comments Read the full article →

Organizational Flexibility

by Robert Whipple

Do not view the organization as a static monolith that is the end-all of efficiency for your situation. Bend the structure to meet current situations. If you have an environment of trust and a well-internalized plan, you can shift things around easily. That is a huge advantage over organizations that view structure as something fixed [...]

0 comments Read the full article →

You Can’t Talk Your Way OUT!

by Beth Sears

Communication is the thread that holds relationships and organizations together, yet there are times when communication alone cannot resolve an issue. Have you ever acted in a manner that you later regretted or that caused a problem?
You look at the issue at a later date and wished you had done things differently. Your ego may [...]

0 comments Read the full article →

Four Relationships to Avoid in the Real World

by Lynn Dessert

If you took a poll of your employees or outside vendors, would they place a high degree of trust and satisfaction in their relationship with you? How would you rate the relationship you have with them? Are agreements fair and does each person keep their commitments?
The Vendor Client Relationship- in real world situations focuses on [...]

0 comments Read the full article →

9 Tips to improve TRUST in Virtual Teams

by Robert Whipple

The Following Article was written jointly by Robert Whipple of Leadergrow Inc. and Nancy Settle-Murphy of Guided insights.

Today’s astonishing economic situation affects virtually every working individual around the globe. As organizations are forced to make drastic cuts and other difficult changes to remain viable, the need for competent, credible, trustworthy leaders has never [...]

1 comment Read the full article →

Ten Hallmarks of High Trust Organizations

by Robert Whipple

The advantages of working in a high trust environment are evident to everyone from the CEO to the shop floor, from suppliers to customers, and even the competition. Building and maintaining trust within any organization pays off with many benefits. Unfortunately, very few organizations have been able to create an environment of high trust. The [...]

0 comments Read the full article →

Giving Up Control Is How You Grow

by Lynn Dessert
Pierre Making Crepes

Tightly held secrets can be deal killers, or provide opportunities to grow competitively. Pierre Héroux was running a large financial group in a fortune 1000 company. He left the company to start his own restaurant business in 2003, Simply Crêpes. As one might expect from the restaurant name, the crêpe is the primary focus of [...]

0 comments Read the full article →

Cross-Cultural Communication Lessons

by Lynn Dessert
bu008632u1

Working in or with a non-U.S. entity can test our abilities to effectively communicate. If our experience base with other cultures is limited, we may overlook or take for granted how our language or words are interpreted. I would like to share with you a few examples of how communications slowed down our progress [...]

0 comments Read the full article →

Boss Did Something Wrong – What Now?

by Lynn Dessert

Your boss just did something wrong. What do you do? Report them, ignore it, or talk to them? The answer may depend on a number of factors.
Severity
What the boss did or did not do may make the difference. If the action breaks the law or goes against a company policy (especially one where termination is a potential outcome), it is best not to approach the boss directly. In these situations, talk with an independent party – someone who is not directly affected by the incident. This may be

0 comments Read the full article →

Is Your Body Language Helping Your Executive Presence?

by Lynn Dessert
Forbes Magazine

No matter if you are an employee, up and coming manager, sales person, or the boss, executive presence is often a critical component in being successful. The basic approach deals with dress and personal appearance. Move to a more complex evaluation, you’ll find yourself working on the more subtle techniques of body language.
For example, your [...]

0 comments Read the full article →

Trust…How Does Your Boss Measure Up?

by Lynn Dessert
istock_000006404981xsmall

In a survey of more than 75,000 workers on four continents, the immediate boss came up tops in the trust category; compared to other senior leaders of organizations. Employees place more trust (75%) in their immediate boss than senior management (60%) were the findings from BlessingWhite, a human resources consultancy this summer. The variance in [...]

0 comments Read the full article →