By Lynn Dessert

April 10, 2012
Reading time: 2 – 2 minutes Whether you have a fascination or fear of Social Media, the only way to learn more about how to use it effectively is to attend workshops or training, research it yourself or work with a coach who understands it. Social media is an emerging field. Certainly, social media has been around for a few years, but it is evolving every day. Even the most advanced social media approaches – Facebook, LinkedIn, Google+, Twitter, Blogging, SEO – continue to offer new services or ways to use information more effectively for your business or building your ...
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By Lynn Dessert

April 2, 2012
Reading time: 2 – 3 minutes Feedback just got better with the I Like, I Wish, What if Method from Stanford University Institute of Design. This approach is simple to use and focuses on getting feedback in a positive framework. The I Like, I Wish, What if Method is appropriate to use with teams or one on one. As with other feedback techniques, always use “I” rather than “you” when providing feedback. Here’s an example: You statement: You make me mad when you are late. I statement: I get mad when you are late. Avoid “You” in Feedback The “you ...
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